Want to know what’s new? Well, SingleOps is excited to share a new feature that will make communication with your customer a more beneficial experience. Email Templates already make it easier to keep your customer informed through every step of the sales, job, and payment process. However, our team has recently been working on a feature that allows you to …
Pink Callers: How they can benefit your field service business
Pink Callers is a remote call service whose administrative support employees are fully trained in SingleOps. Pink Callers lifts the pressure off your business so that you can stay in the field! What can Pink Callers do for you? Pink Callers will answer all your calls with professionalism, schedule your appointments to get you in front of your customers, schedule your work …
New Feature: Units of Measure
SingleOps now allows you to create units of measure for your sales items! Units of Measure can help improve your estimates, pricing, presentation to clients, and even internal reports. You can find this option by entering the admin settings menu > item > Units of Measure. That page will show you all of the current units of measure …
New Feature: Configurable Reports
Configurable reports is now available on SingleOps! Our team is excited for y’all to take advantage of this great feature – so what exactly does “configurable reports” actually mean? Let me fill you in: SingleOps offers dozens of reports with tons of great information. But there is such thing as too much information and that can make things a little …
New Feature: Items Report
We’ve added a dynamic Items Report to the global reports available to all accounts: With this report you can see sales, cost, and margin totals for any of your sales and expense items. The report can be filtered based on any criteria you can think of: date range, assignee, item category, visit stage, search terms, etc. For instance, maybe I want …
SingleOps Timesheets
We did it! SingleOps new Timesheet feature is here! Read below for more info on how SingleOps can make time tracking for your team a breeze or sign up for our Timesheet group training here What Do SingleOps Timesheets Do? Timesheets allows SingleOps users to seamlessly record time for themselves and their crew in order to automate payroll, labor tracking, job …
New Feature: Automated Task Creation
Automated task creation is now available on SingleOps, which can save your team a ton of time! Automatically schedule the next step for your leads, estimates, and jobs. A great use case is for automatically creating a task to do an on-site estimate for client upon entering a lead. To turn this feature on go to the admin menu > …
Serial Entrepreneur and Tech Expert David Cummings Joins SingleOps
A few weeks ago the SingleOps team and our clients had a big reason to celebrate. You may have read in the Atlanta Business Chronicle that we recently closed a $1M capital round with David Cummings. David is one of the foremost experts at cloud technology and software-as-a-service businesses. He practically invented marketing automation with his company Pardot, which was ultimately acquired by Salesforce.com – …
How to Have the Fastest Customer Support
A major part of growth is adaptation. As we have grown into the company we are today we have noticed a need to establish better lines of communication on the customer support side of the business. Our main goal is to solve your issues and get you back to using SingleOps as soon as possible! Here are a few ways …
Introducing Custom Color Coding Across SingleOps
One of the biggest requests we’ve been receiving lately is to be able to update calendar colors based on specific business processes. The most common request is to update calendar colors based on who is assigned to a task or job in SingleOps. Well, we are happy to announce that we’ve released the ability to custom color code your calendar, …