Improve Your Customer Communications
SingleOps provides innovative tools to manage customer communications. Our CRM will be your home for quickly communicating with customers via text and/or email from one place.
Automate Sales Communications
Automate proposal reminders to save your sales team time and keep your business top-of-mind with your prospects. With SingleOps, your team can customize each communication to convert more proposals into upcoming jobs.
Automate Appointment Reminders
Personalized and timely communications are critical to winning customers’ trust. With SingleOps’ automated appointment reminders, your company can easily exceed customer expectations and create top-tier customer experiences.
Keep Customers Aware of Scheduling Changes
Scheduling changes happen, and SingleOps makes it easy to keep your customers notified when they do. Our batch rescheduling feature allows you to notify customers when the weather takes a turn.
"One hundred percent of the replies I’ve received have been positive."
Our company previously had no way to email customers. Now, the team uses email templates frequently and regularly receives positive feedback. Customers are able to click a button to accept a proposal, pay an invoice, or request additional services.
When we have a shorter week due to a holiday, I email maintenance customers to remind them that we might show up on a different day and we can’t take requests for additional services. One hundred percent of the replies I’ve received have been positive, such as, ‘Thanks,’ or ‘Can I get another estimate?
More SingleOps Features
Stand out from your competition by leveling up the customer experience of booking new services, viewing & approving proposals, and accepting payments.
Store all of your customer data in our cloud-based CRM. Empower everyone in your business to access customer information at any time, from any device, in the office or the field.
Digital Work Orders
Work orders sync information from accepted proposals so that your crews never miss a detail. Private crew notes and site photos to help them provide five-star customer experiences.
Estimates & Proposals
Lightning-fast proposal generation that optimizes for both revenue and margin based on your business needs and goals. Options-based proposals give your customers choices and minimize changes.
Get real-time visibility into your equipment, including vehicles and equipment, and compare timesheet data against crews’ location history.
Our financial management platform will help bill for any type of job and get you paid faster – all while providing your customers with a variety of flexible payment options.
Get actionable insights on how your specific jobs and services are performing and how you can improve.
Our financial management platform will help bill for any type of job and get paid faster – all while providing your customers with a variety of flexible payment options.
Reporting & Analytics
Track progress, timelines, and budgets at a glance. Run pre-built or custom reports to see how your business is performing and identify opportunities for improvement every day.
Scheduling & Routing
Enjoy increased productivity with greater control over your scheduling and routing. SingleOps enables your crews to maximize their time and even squeeze in more jobs when they finish early.
SingleOps timesheets automates many aspects of time management, allowing you to remain confident that labor costs are tracked accurately.