Customize Your Work Orders, Inform Your Crew
SingleOps work orders are informed by your proposals, and you can also provide your crews with detailed, crew-specific notes and site photos to help them provide five-star customer experiences. Your team’s communication and level of service can improve with SingleOps!
Access Work Orders From Anywhere, Anytime
With SingleOps, your team can receive assignments, update progress, and provide real-time status updates while on the go. This agility and mobility lead to quicker response times and more efficient service delivery.
Remove Paper and Save Time
SingleOps digital work orders eliminate the need for manual paperwork and communication. Work orders can be created, assigned, and updated electronically, saving time and reducing administrative overhead. This streamlined process enables teams to focus more on actual work and less on administrative tasks.
Consistently Exceed Customer Expectations
Efficient work order management directly impacts customer satisfaction. Customers benefit from accurate updates, faster response times, and a smoother overall service experience.
"Printing, sorting, and distributing maintenance work orders used to require an entire day every week, and now takes only five minutes."
With SingleOps, we realized instant time savings and improved accuracy. Previously, sales reps would hand write details on proposals and the notes weren’t always reliably transcribed onto work orders. Now, we don’t have to worry about not being able to read handwriting. Additionally, printing, sorting, and distributing maintenance work orders used to require an entire day every week, and now takes only five minutes.
More SingleOps Features
Stand out from your competition by leveling up the customer experience of booking new services, viewing & approving proposals, and accepting payments.
Store all of your customer data in our cloud-based CRM. Empower everyone in your business to access customer information at any time, from any device, in the office or the field.
Manage customer communications from a single platform with a 360-degree view of the customer’s experience. Quickly text or email individual customers, or send bulk communications in advance of upcoming visits.
Estimates & Proposals
Lightning-fast proposal generation that optimizes for both revenue and margin based on your business needs and goals. Options-based proposals give your customers choices and minimize changes.
Get real-time visibility into your equipment, including vehicles and equipment, and compare timesheet data against crews’ location history.
Our financial management platform will help bill for any type of job and get you paid faster – all while providing your customers with a variety of flexible payment options.
Get actionable insights on how your specific jobs and services are performing and how you can improve.
Our financial management platform will help bill for any type of job and get paid faster – all while providing your customers with a variety of flexible payment options.
Reporting & Analytics
Track progress, timelines, and budgets at a glance. Run pre-built or custom reports to see how your business is performing and identify opportunities for improvement every day.
Scheduling & Routing
Enjoy increased productivity with greater control over your scheduling and routing. SingleOps enables your crews to maximize their time and even squeeze in more jobs when they finish early.
SingleOps timesheets automates many aspects of time management, allowing you to remain confident that labor costs are tracked accurately.