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CLIENT EXPERIENCES

Customer Success Stories

Learn how our customers use SingleOps to produce measurable and impactful results every day.

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Excellent

Ratings from Capterra and Software Advice

Industry

Location

Previous System

Business Outcomes

The ease of use, comfortable and clean platform, it is a one product fits all that helps streamline our work flow. Incredible experience and would recommend the product to anyone who asks. Best platform, best reputation, best team, best price

 

Evans H.
Fourth Generation Operator
Evans Tree Service

SingleOps was great and made us feel like they just wanted us to find the right product. We have been having a similar experience with our implementation team. Helpful and Honest. We have only worked with great people at Single Ops.

Timothy B.
Project Coordinator
Purlieu Landscape Design + Build

I love the flexibility the software gives me to track/bid things in different ways. Automation features are a close second. Overall the team has been great. You can tell they want to take the time to set the software up so that you succeed. Support staff has been here for us when needed and are always friendly and helpful!

James B.
Owner
Arbor Aspects

I love my customer service rep. She is so awesome to work with. She always is so quick to help out and if she cant figure something out, she shortly gets back to me with answers. Overall, we are very pleased with the quick response anytime we have questions and that they try to figure out a way to help fix the issues

Doniel E.
Owner
Speciality Family Tree

SingleOps is a great program for our company. Overall we are very pleased with the quick response anytime we have questions and that they try to figure out a way to help fix the issues

Joni V.
Office Manager
Green Leaf Tree Service

I love the ease of use, phenomenal customer service, ability to customize the program to our needs. And our customer service liaison was absolutely outstanding. She is patient, kind, knowledgeable, resourceful, and always there to help if I need it. One of the best decisions our company has made in the office!

 

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Jackie G.
Owner
Northern Colorado Tree Service

SingleOps has helped us grow our business significantly, and they play a crucial role in our day-to-day operations. It’s an easy to use system and I really like the automation features where it reminds our customers of their estimates and their past due invoices. Doing estimates is very easy on SingleOps.

Cesar Sesmas
President
ArborForce Tree Service
Michael Ogle
Owner/ Operator
Born 2 Climb Tree Masters
Jordan UpCavage
Vice President
Independent Tree Service, Inc.
 
Tim Walters
Project Manager
Miller’s Tree Service
Joshua Malik
Founder and CEO
Joshua Tree Experts
 
Courtney Fetzer
CFO
SYNLawn Texas
 
Chad Delzell
Manager & Arborist
Arbor Garden Tree and Landscape
 
Hunter Townsend
Co-Founder
Altitude Arborist

SingleOps makes me $$$.  I really do not have any complaints. The software totally meets my needs. The onboarding process was super beneficial, and the continued customer support is fantastic!

Eric Bragg
Owner
Greenshield Arboriculture

Good experience. Usually has a feature already built to handle our problems. It’s allowed us to be very productive and increase sales and operational efficiency. Most features are superior, particularly scheduling appointments and work

Daniel Cottier
Board Certified Master Arborist
Arbor Masters
 
Chandra Brown
Office Manager
CM Tree Service and Removal
 
Mark Chisholm
Certified Arborist
Aspen Tree Expert Co.

SingleOps has made things run smoothly on the day to day. Before, we were using carbon copies for estimates and had STACKS of papers all around that needed to be tracked and entered into QB for accounting. Nightmare at the end of the year. I love that SingleOps makes it easy for all my employees to be on the same page and look at real time changes to work orders and schedules.

Gillian W.
Owner
Tree Artisans

The user interface and ability to coordinate departments and tasks is unmatched. The color coding, the templates for most everything we ever need to communicate, and the simplicity is intuitive.

Chad Delzell
Manager & Arborist
Arbor Garden Tree and Landscape

Great product for sales, work orders, and reports. It is a beautiful app, so it is great for the leads to get easily filtered, put onto the calendar, and converted to proposals.

Hans Schiefelbein
Arborist
Accurate Tree Services

Great app! We’ve been using this SingleOps for a couple years now. It’s super easy to use, has great features, and has great customer support

John Imperial
PHC Manager
Tree Shepherds

SingleOps over anything. SingleOps offers user-friendly navigation and efficiently manages all the essential information we require. After trying out other similar software options, we found that SingleOps offers a wider range of features that align with our requirements.

Bryson Bedwell
Owner
Bedwell Tree Service
 
Megan Townsend
Co-Founder
Altitude Arborist
 
Simon Normile and Chama Henry
Office Managers and Certified Arborist’s
BlueStone Tree
 
Ben Kuiper
Owner
Kuiper Tree Care
 
Mike Blascak
Owner
Midstate Tree Management
 
Chris Benson
Managing Member
Tangi Tree
 
Shane Thomas
Arborist
Hansen’s Tree Service
 
Douglas K.
Owner
Clear Choice Tree Service
 
David Mauk
CEO
Jones Road Tree Service

SingleOps is a wonderful company!  From the sales process through implementation and finally to our account manager we have had great success. The company is full of customer focused individuals who are committed to providing not only amazing customer service but a great software.

Priscilla DeRubeis
Business Operations Manager
Lynch Landscape

The program is fantastic, provides a lot of ability to tailor it to your business, and creates a lot of streamlined efficiency! If you want to take control of your business, you need to look into a program like this to do so.

Travis Amon
Controller, Certified Management Accountant
Good’s Tree and Lawn Care

Jess was fabulous to work with! She took time to explain everything and walk me through each item so that I knew what it meant and how it worked. Highly recommend!

Chad Bowen
President
Monster Tree Service

We put out about 100 estimates a week and complete about 40 one-off jobs a week, and SingleOps keeps track of all of it for us. We have also had a great experience with the customer service.

Shelley Oliver
Office Admin
Stutzman Brothers Property Maintenance

The onboarding and implementation process was flawless, and the customer support is truly second to none. Strongly recommend if you are considering software to go with SingleOps!

Krista Smith
Office Manager
Cut-Rite Tree Services

The software allows us to process more leads, close more sales, and track more projects without adding support staff. Really happy that I trusted Steve and signed up.

Micah Paroline
Owner
Mountain View Property Services

It has saved us hours of work and allowed us to estimate accurately. As I told one person, this is better than Christmas and Birthday combined. This implementation team is excellent and very responsive. SingleOps is the Single way to go.

Tristan Parsons
Owner
LaVida Landscapes

It far exceeds any other software company we have used thus far. Single Ops has been instrumental in the growth of our business. Their software has helped us to streamline many of our processes and keep everything organized on one platform. Thank you Single Ops!

Joseph Eves
CEO
Rancho Coastal

 Having the crew be able to clock in and out each day is extremely helpful to me (we used to use paper timesheets). Processing payments, making schedule changes, assigning tasks and jobs, making job changes are all so easy! 

Anita Briner
Office Manager
Snyder Tree Service

What an amazing team to work with every day. Picking a software can be challenging, but after this past year, I can honestly say I love the software! Great company with great service!

Dave Lewis
Owner
Orleans Co. Tree Service

Super responsive when we have questions or problems. The software is working very well, we are not disappointed with our decision to switch to it. Overall, we are really happy with Single Ops!

Dave Firman
CEO & Owner
Firman Irrigation & Tree Service

Singleops is an awesome program, I switched to them in January of 2021. It has improved my process and customer relations 10 fold and I’m able to expand my operations. The staff and customer support is second to none

John Madden
General Manager/Owner
ECO Tree Care
 
Ariel Mares
Office Manager
SYNLawn Colorado
 
Mario Perez
Sales
SYNLawn Bay Area

The software’s intuitive interface, customizable workflows, and powerful scheduling tools have significantly streamlined our operations.

Mylessia T.
Office Manager
Thomas-Hill Lawncare & Landscaping

The teams at SingleOps have been great to work with. We have been the “complicated order,” and they have patiently helped us figure out our estimating methodologies to work within their system. The results and reporting features have been very beneficial for our business.

Ken Poole
President
ProGreen Synthetic Turf Systems
 
David Campell
Team Member
TriState Tree Service

SingleOps has incredible customer service – better than any software or technology company I have ever worked with. Their staff truly cares about your business and trying to help you be successful. We chose this software due to the lead tracking, estimating, crew work orders (photos and notes), invoicing and finally job costing. 

Danielle Mears
CEO
Mears Lawn and Landscape

Their customer service really separates them from other CRM companies. If you have a question while using the software you always get a very quick response and they never leave you guessing or frustrated. I’d recommend this software to anyone in the green industry!

Jeffrey Shaw
Owner and Founders
Shaw Does It All

Very intuitive to use. Great support and customer service.

Chama Henry
Office Manager
Bluestone Tree

Felicia was able to really help dial in how we wanted to customize Single Ops to fit our business. I think Single Ops is a very intuitive program. The reporting features are top notch and the fact that it syncs with Quickbooks is a game changer!

Kristen Poole
CFO
ProGreen Synthetic Turf

No complaints. SinlgeOps has been great for our company and very transparent for our customers. The people are great to work with as well!

Justin G.
Outside Sales
SYNLawn Texas

Explore SingleOps Features

Client Portal

Stand out from your competition by leveling up the customer experience of booking new services, viewing & approving proposals, and accepting payments.

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CRM

Store all of your customer data in our cloud-based CRM. Empower everyone in your business to access customer information at any time, from any device, in the office or the field.

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Customer Communications

Manage customer communications from a single platform with a 360-degree view of the customer’s experience. Quickly text or email individual customers, or send bulk communications in advance of upcoming visits.

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Digital Work Orders

Work orders sync information from accepted proposals so that your crews never miss a detail. Private crew notes and site photos to help them provide five-star customer experiences.

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Estimates & Proposals

Lightning-fast proposal generation that optimizes for both revenue and margin based on your business needs and goals. Options-based proposals give your customers choices and minimize changes.

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GPS Tracking

Get real-time visibility into your equipment, including vehicles and equipment, and compare timesheet data against crews’ location history.

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Invoicing

Our financial management platform will help bill for any type of job and get you paid faster – all while providing your customers with a variety of flexible payment options.

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Job Costing

Get actionable insights on how your specific jobs and services are performing and how you can improve.

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Payment Options

Our financial management platform will help bill for any type of job and get paid faster – all while providing your customers with a variety of flexible payment options.

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Reporting & Analytics

Track progress, timelines, and budgets at a glance. Run pre-built or custom reports to see how your business is performing and identify opportunities for improvement every day.

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Scheduling & Routing

Enjoy increased productivity with greater control over your scheduling and routing. SingleOps enables your crews to maximize their time and even squeeze in more jobs when they finish early.

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Time Tracking

SingleOps timesheets automates many aspects of time management, allowing you to remain confident that labor costs are tracked accurately.

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