We can email clients confirming their services scheduled for the next day. About 95% of clients use the new, convenient online payment option.

We’ve doubled in size to more than $5 million in revenue in the four years since we started using SingleOps, and every division is profitable. We have no doubt that we could double again and SingleOps already has the platform set up for us to be able to do that.

I have people accepting proposals within minutes. They don’t even have to email me back, they just click the box. I’m blown away by how fast they’re accepting proposals. Without a doubt, my close rate has gone up.

We integrated SingleOps with QuickBooks and are now able to use the tool to generate and send invoices, as well as exporting payroll. The things I like most are how easy the invoicing process is and sending reminders for past due before I had to go through and individually re-email invoices.

I was taking leads and going out to take notes, and then I could sit in my car on my tablet or at my desk at the end of the day and send out 5 to 10 proposals in one-tenth of the time it used to take me to handwrite them.

It’s a much more professional experience for everyone involved. Someone answering the phone at the office can see where crews are and tell the customer when they’re going to arrive, all without making extra phone calls.

It was taking a lot of the pressure off me. I would no longer have to answer every call, return every call, and schedule the work. The support was really good, always been good about responding and helping to troubleshoot problems.

I can literally take measurements and have a quote done in five minutes; not just done, but I can also feel very confident in the accuracy of the quote. I love the templates for proposals, and it ensures we don’t leave anything out.

What makes our proposals stand out is the ability to include pictures per line item. That puts us head and shoulders above everyone else.

With SingleOps, not only can we have beautiful color proposals, but the pictures show which trees are coming out. This gives us an edge against competition.

We chose SingleOps because it was designed specifically for the green industry. So just from front to back, its a better experience for your customer and your crew.

It could easily take 6 hours each day to plan the next day’s route and call customers to inform them. With SingleOps, we now have (routing and follow-up) streamlined, and it takes less than an hour.

I was able to offload so much of my responsibility to where I can now either run more estimates, or devote more time to strategic planning and maximizing capacity.

We get people that randomly accept (online) that we forgot about. We didn’t think they would accept, and all of a sudden I’ll see an extra job up there! This means closing more new business without having to sift through mountains of old proposals or worrying about follow-up calls.

We use SingleOps to carry the job from the time clients call in, all the way through to invoicing. We keep track of everything from new leads and proposals to work orders and invoices. Our crew now looks online at their work orders instead of paper copies.

SingleOps is simple enough and easy to navigate,  and has all the functions we needed to schedule, and job costing is super simple. We’ve been using it for nearly three years now.

SingleOps has improved our day-to-day operations as far as billing is concerned. Billing had been such a thorn in our side, but now it’s much easier. It’s a huge improvement.

I can drop a pin wherever the tree is located on a property and include a picture of the tree. I can write the DBH, specimen, and exactly what they need to do, along with the address in the description. There is never a question for the crew as to what needs to be done.

With (previous system)’s difficult-to-maneuver interface, booking a single appointment required eight to ten minutes, whereas with SingleOps, it’s only two minutes. The move to SingleOps saves me nearly 8 – 12 hours per week in just appointment booking alone.

SingleOps allowed us to organize ourselves so that I didn’t lose an entire day of my life every week invoicing. Before, I would have to sit down and regurgitate everything a second or third time. Hours and hours and hours on a Sunday saved.

When we put out 30 to 50 proposals a week, it takes time to write personal emails, but using that auto follow up helps us close deals. We’re closing 50% more of our proposals than before, and currently closing nearly 80% of proposals.

It will make us more efficient, improve customer experiences, and ensure we continue delivering the best tree and plant health care services to our market.

Before we used to have to hand type everything in and now it’s just like, it’s all a template and you choose the template and send it on its way. There’s no questions as to where anything is.

Now, generating estimates is a simple, easy process that multiple people in the office can do. What would’ve taken hours is now done in minutes. This frees up time for our estimators and eliminates bottlenecks.

Our employees have all their job information at their fingertips, can easily clock in and out of jobsites, and are able to update a job once it’s complete. We are able to input and send estimates directly to the customer while still on site. 

Very friendly team. They are constantly updating things to better the software and are eager to listen to our feedback. I always look for trajectory, and they are on a good path.

SingleOps got our back office and our field team on the same page. We’ve been able to grow without having to hire like crazy since so much is automated.