1. Websites covered
SingleOps’s websites may contain links to other websites. The information practices or the content of such other websites is governed by the privacy policies of such other websites. SingleOps encourages you to review the privacy policies of other websites to understand their information practices.
2. Information collected
When expressing an interest in obtaining additional information about the Services or registering to use the Services, SingleOps requires you to provide SingleOps with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services, SingleOps requires you to provide billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). SingleOps may also ask you to provide additional information related to financial qualification, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, Optional Information and information collected through use of the Services are referred to collectively as “Customer Data” in the case of Customers, or in the case of Attendees, “Attendee Data.”
As you navigate SingleOps’s websites, SingleOps may also collect information through the use of commonly-used information-gathering tools, such as cookies and web beacons (“WebSite Navigational Tools”). The information we collect from WebSite Navigational Tools includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on SingleOps’s websites (such as the web pages viewed and the links clicked). Please see Section 4 below for more information about these tools.
We do not knowingly collect information from users of our Services under the age of 18, and such persons are not authorized to use the Services.
3. Use of information collected
SingleOps uses Customer Data to respond to your requests and perform the Services requested. For example: (a) if you fill out a “Contact Me” Web form, SingleOps will use the information provided to contact you about your interest in the Services; (b) the information the Services collect about Customer and Customers’ employees and Clients are used to administer accounts and provide the Services ordered or requested by Customer; and (c) payment information is used to invoice Customers (and Clients, if authorized by the applicable Customer) and collect payments.
SingleOps uses Attendee Data to plan and host corporate events, host online forums and social networks in which event attendees may participate, and to populate online profiles for Attendees on SingleOps’s websites. Additional information on SingleOps’s privacy practices with respect to Attendee Data may be found in additional privacy policies on the event websites, as the case may be.
SingleOps may also use Customer Data and Attendee Data for marketing purposes. For example, SingleOps may use contact information of Customer to contact the Customer to further discuss your interest in the Services and to send you information regarding SingleOps, its affiliates, and its partners, such as information about promotions or events. Other marketing purposes may include using Customer Data in the aggregate, which would not be personally identifiable, but rather general metrics about all or a segment of SingleOps Customers.
SingleOps uses credit card information to collect payment from Customers and Attendees, and if authorized by Customer, by Customer’s Clients.
SingleOps uses WebSite Navigational Tools to operate and improve SingleOps’s websites. SingleOps may also use information collected via WebSite Navigational Tools alone or in combination with Customer Data and Attendee Data to provide personalized information about SingleOps.
4. WebSite Navigational Tools
This section describes the types of Web Site Navigational Tools used on SingleOps’s websites and how the information collected through those tools may be used.
SingleOps uses Web beacons alone or in conjunction with cookies to compile information about Customers’ and Visitors’ usage of SingleOps’s websites and interactions with emails from SingleOps. For example, SingleOps may place Web beacons in marketing emails that notify SingleOps when you click on a link in the email that directs you to one of SingleOps’s websites. SingleOps uses Web beacons to operate and improve SingleOps’s websites and email communications.
When you visit SingleOps’s websites, SingleOps collects your Internet Protocol (“IP”) address to monitor the regions from which Customers and Visitors navigate SingleOps’s websites. SingleOps also collects IP addresses from Customers when they log into the Services as part of SingleOps’s “Identity Confirmation” and “IP Range Restrictions” security features.
5. Public forums, refer a friend, and customer testimonials
SingleOps may provide bulletin boards, blogs, or chat rooms on SingleOps’s websites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. SingleOps is not responsible for the personal information you choose to submit in these forums.
Customers and Visitors may elect to use SingleOps’s referral program to inform friends about SingleOps’s websites. When using the referral program, SingleOps requests the friend’s name and email address. SingleOps will automatically send the friend a one-time email inviting the recipient to visit SingleOps’s websites.
SingleOps posts a list of Customers and testimonials on SingleOps’s websites that contain information such as Customer names and titles. SingleOps obtains the consent of each Customer prior to posting any Customer information or testimonials.
6. Sharing of information collected
SingleOps may share Customer Data and Attendee Data with SingleOps’s contracted service providers so that these service providers can provide services on our behalf, including without limitation our payment processors, technology providers, and professional advisors. SingleOps may also share Customer Data with SingleOps’s service providers to ensure the quality of information provided.
SingleOps may share Customer Data with other companies in order to work with them, including affiliates of the SingleOps corporate group. For example, SingleOps may need to share Customer Data for customer relationship management purposes.
From time to time, SingleOps may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from SingleOps, SingleOps may share Customer Data collected in connection with your purchase or expression of interest with our joint promotion partner(s).
SingleOps does not control our business partners’ use of the Customer Data we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or express interest in a jointly offered product or service.
SingleOps does not share Attendee Data with business partners unless: (1) you specifically opt in to such sharing via an event registration form; or (2) you attend a Company event and have your attendee badge scanned by a business partner. If you do not wish for your information to be shared in this manner, you may choose not to opt in via event registration forms and elect not to have your badge scanned at Company events. If you choose to share your information with business partners in the manners described above, your information will be subject to the business partners’ respective privacy policies.
SingleOps reserves the right to use or disclose information provided if required by law or if SingleOps reasonably believes that use or disclosure is necessary to protect and defend SingleOps’s or others’ rights or property, to comply with a judicial proceeding, court order, or legal process, or to enforce agreements you enter with SingleOps.
Your information may be transferred to another company in connection with a merger, reorganization, sale, joint venture, assignment, transfer, liquidation or other disposition of all or any portion of our business, assets or stock with such third party.
We may share aggregated and de-identified information with third parties for analytical, research or other similar purposes.
With your Consent
7. International transfer of information collected
8. Communications preferences
SingleOps offers Visitors, Customers, and Attendees a means to choose how SingleOps uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of SingleOps’s marketing emails. Additionally, you may send a request specifying your communications preferences to firstname.lastname@example.org. Customers cannot opt out of receiving transactional emails related to their account with SingleOps or the Services.
9. Your Rights and Choices; Correcting and updating your information
SingleOps is committed to facilitate the exercise of your rights granted by the laws of your jurisdiction, which may include the right to request the correction, modification or deletion of your personal information and the right to opt out of the sale or sharing of your personal information (as applicable). We will do our best to honor your requests subject to any legal and contractual obligations. If you would like to make a request, cancel your account, or request we delete or no longer use your account information to provide you Services, contact us at email@example.com or make changes to any user profile information connected to your account as described in this Section.
Customers may update or change their registration information by editing their user or organization record. To update a user profile, please login to https://www.singleops.com with your SingleOps username and password and click “Admin” and then click “Users.” To update an organization’s information, please login to https://www.singleops.com with your SingleOps username and password and select “Admin” and then select “Company.”
Attendees may update or change their registration information on the event’s Web site after logging in. To update Billing Information or have your registration information deleted, please email firstname.lastname@example.org. To discontinue your account and to have information you maintained in the Services returned to you, please email email@example.com. SingleOps will endeavor to respond to your requests to access, change, or delete your information within 30 days.
10. Client Data
11. Security and Storage of Information
SingleOps uses reasonable security measures to protect Customer Data from unauthorized access, to maintain data accuracy, and to help ensure the appropriate use of Customer Data. SingleOps also implements a security method based on dynamic data and encoded session identifications, and SingleOps hosts its websites in a secure server environment that uses firewalls, intrusion detection systems, and other technology to prevent interference or access from outside intruders.
No Internet or e-mail transmission is ever fully secure or error free, however. We therefore cannot guarantee absolute security of your data, and we are not responsible for processes and networks that we do not control. Users assume the risk of security breaches and the consequences resulting from them. Please be careful in deciding what information you send to us via email or over the Internet. Customers are responsible for maintaining the security and confidentiality of their SingleOps logon credentials and passwords.
Because SingleOps uses the Services to maintain Customer Data and Attendee Data, this information, which is stored in the Services, is secured in the same manner as described above for Customer Data.
We retain the personal data we collect for so long as reasonably necessary to fulfill the purposes for which the data was collected and to perform our contractual and legal obligations. Notwithstanding the generality of the foregoing, we store email addresses until the user requests to be unsubscribed or removes themselves through any self-service tools offered to the user.
We do not store payment card information; rather we utilize a third-party payment processor and store only an electronic receipt that sets forth confirming payment details, such as purchase date, the expiration date of the payment card and the payment ID, but not complete payment card information.
With respect to GPS data, SingleOps stores: (1) identifying characteristics about vehicles including license plate, VIN Number, and any characteristics that can be determined using the VIN Number; (2) the SingleOps User ID for the crew lead driving such vehicle and the dates they drove the vehicle; and (3) geolocation data for any tracked vehicles or other devices.
SingleOps does not store or access dashcam data unless we are expressly requested to access the data for troubleshooting or other support purposes.
12. California Disclosures
California “Shine the Light” Information-Sharing Disclosure: California residents may request a list of all third parties with respect to which we have disclosed any information about you for direct marketing purposes and the categories of information disclosed. If you are a California resident and want such a list, please send us a written request by email to firstname.lastname@example.org with “California Shine The Light Rights” in the subject line.
California Do Not Track Disclosure: We do not track our customers over time and across third party websites to provide targeted advertising on SingleOps websites and, therefore, SingleOps’s websites do not respond to Do Not Track (DNT) signals. We utilize Web Site Navigational Tools such as cookies on SingleOps’s websites to provide SingleOps advertisements on third party Web sites.
14. Contacting us