Your Success is Our Top Priority
Your priorities are our priorities. Our team strives to provide an unprecedented level of support through each stage of your software journey – from your evaluation process, to implementation, to on-going technical support.
Our Customers Are Our Partners
We truly partner with you from day one, starting with a deep investment in implementation. Our team’s mix of software and green industry expertise allows our onboarding experience to suit your team size, services offered, goals, and timeline. Customers also have access to a variety of resources to get the most out of our platform. Our Success Center has hundreds of How-To articles and videos, our technical support is standing by if you ever encounter issues, and each customer is assigned a dedicated Customer Success Manager to help you best utilize SingleOps to achieve your goals.
We’ve doubled in size to more than $5 million in revenue in the four years since we started using SingleOps, and every division is profitable. We have no doubt that we could double again and SingleOps already has the platform set up for us to be able to do that.
I was taking leads and going out to take notes, and then I could sit in my car on my tablet or at my desk at the end of the day and send out 5 to 10 proposals in one-tenth of the time it used to take me to handwrite them.
Now, generating estimates is a simple, easy process that multiple people in the office can do. What would’ve taken hours is now done in minutes. This frees up time for our estimators and eliminates bottlenecks.
It’s a much more professional experience for everyone involved. Someone answering the phone at the office can see where crews are and tell the customer when they’re going to arrive, all without making extra phone calls.
I have people accepting proposals within minutes. They don’t even have to email me back, they just click the box. I’m blown away by how fast they’re accepting proposals. Without a doubt, my close rate has gone up.
SingleOps is a wonderful company! From the sales process through implementation and finally to our account manager we have had great success. The company is full of customer focused individuals who are committed to providing not only amazing customer service but a great software.