Credit Card and ACH Refunds
March 6, 2023
We’ve added a new feature to update you on your ACH and Credit card payments. Take a Look!
Credit Card and ACH Status Checker
ACH Refunds are working! Also, we added support for voids and refunds for ACH payments.
We’ve also added a status checker on the Payment Record. This field will only be visible for Credit card and ACH payments.
Processing: The Payment was submitted and the transaction has begun but is not complete. No money has been exchanged.
Settled: The transaction is complete. Money has been exchanged.
Void: The transaction was canceled before any money was transferred. This status will only appear if a transaction was in the “processing” status prior.
Refund: The transaction has been completed, and the money has been returned. This status will only appear if a transaction was in the “settled ” status prior.